Privacy and Security


The Policy

Welcome to www.ladeda.net. The ladeda.net website (the “Site”) is comprised of various web pages operated by La De Da, Inc.  This privacy and security policy (the “Policy”) explains the information we collect about you, how we use the information, some of the security steps taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information.  This Policy is part of the Term & Conditions of Use that govern the Website and is binding on all Website users.

What information we collect and how we use it

LaDeDa.net collects information from our customers for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, postal address and payment information (“Personal Information”) that you provide to us when you register an account on our site, place an order, participate in a sweepstakes, promotion or survey, write product reviews, post customer-generated photographs and content, or create product collections, wishlists and other user-generated content. We may use this information collected online to process and fulfill your order. We also collect email addresses at various site locations in order to send you necessary order-related messages such as order confirmation and shipment confirmation notices. In addition, we maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to send you offers, promotions, or information that we believe may be of interest to you. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer as well as to determine what offers, promotions or information to send to you.

To serve you better, we may combine Personal Information you give us online, via mobile device, in our stores, or through phone calls. We may also combine that information with publicly available information and information we receive from cross-reference with select partners and others. By combining this information, we are better able to communicate with you about our products and services, special events and promotions, and better able to personalize your shopping experience.

Opt-out

You can always update your personal information or opt-out of our mailing list or other communications from us. If at any time you would like us to update your information or you would like to opt-out, just click here to email LaDeDa.net customer service. Please be sure to include your email address, full name and mailing address.

Cookies

“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them.

We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.

Secure Shopping

Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.  In order for SSL security to work, you must use an SSL enabled browser.  Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

If you still have concerns about ordering electronically, feel free to call (540) 345-6131 and place your order over the phone.  Have the SKU or product name, size, and color ready for each item you wish to order.

Please note that e-mail is not encrypted and is not considered to secure means of transmitting credit card numbers. We will never ask for sensitive Personal Information via e-mail.

If you have any questions or comments regarding these privacy and security policies, please send your inquiries to hello@ladeda.net. La De Da, Inc. welcomes all questions and/or comments.

 

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